ABOUT US
As an outsourcing firm, our objectives are to reduce expenses while producing faster, higher-quality operations, streamlining business processes and increasing sales. We provide a broad range of services across multiple roles and industries. Our renowned outsourcing process, extensive worldwide talent network, and adaptable and scalable service model guarantee a productive and seamless working relationship with our clients.
Meet the Founder
Albert J.
Founder, CEO
Meet the Founder
Hire Highs was founded by a Filipino-American, Albert. Former hedge fund risk product manager for Nasdaq and BNY Mellon leveraging dozens of talent in Chennai and Pune, India. He was also Chief Business Officer of a California mortgage bank that built two sales teams in the Philippines, helping grow the US team to more than 100 employees with branches all over the nation. Chief of Staff at e-commerce startup Tea Drops and growth marketer at Bodymatter, creators of SleepWatch. He led growth marketing at VC-backed consumer tech startup STEEZY, managing a team with offshore talent and agencies. More recently, he oversaw both sales and marketing for Maven and still maintains an advisory role for executive management.
Through his unique experience across geographical boundaries and business functions, he truly believes that all companies and business leaders should build remotely distributed teams with untapped talent in order to optimize cash flow, maximize the time spent on strategic initiatives and achieve unparalleled growth.
There’s never been a time in the history of humanity where lean teams can scale to 7, 8 or even 9-figure businesses. Plus, the proliferation of AI can only augment and accelerate innovation spanning all sectors.
Meet Our Team
Jhe E.
Creative Director
Jhe is a skilled Multimedia Artist with over 12 years of experience, specializing in creating compelling visual content across a wide range of industries. From marketing and knowledge process outsourcing (KPO) to printing and creative marketing, Jhe has developed a deep understanding of how to tailor designs to meet the unique needs of each sector. In his role as a Senior Motion Graphic Artist, Jhe has consistently delivered innovative and impactful graphics, earning a reputation for excellence both locally and overseas. Whether crafting motion graphics, branding materials, or digital content, Jhe brings creativity, technical expertise, and a commitment to quality to every project.
Trish A.
Chief of Staff
Trish is a seasoned professional with over a decade of experience in talent recruitment, operations management, and business development. With a strong background in HR and client services, she excels in managing full-cycle recruiting processes, leading operations, and driving business growth. Trish’s process-oriented approach and profit-driven mindset have made her a key player in both startup and established environments. As a business consultant, she has contributed to the success of companies like Unitalk Interactive, Accentline, EVA Outsourcing, NEARSOL Philippines, and Tokie Outsourcing. Trish holds a Bachelor of Arts in Marketing Management double major in English and earned a Master’s Degree in Early Childhood Education.
Annaly B.
Customer Support Supervisor
Annaly is a dedicated and experienced professional with over 10 years of expertise in customer service, sales, and technical support within the BPO industry. Throughout her career, she has consistently solved complex technical issues and ensured high levels of customer satisfaction. Currently, as a Client Services Supervisor, she leads a team committed to providing exceptional service and support for eCommerce clients. She is also known for her ability to resource the best resolutions for complex challenges, ensuring both client satisfaction and operational efficiency. Her dedication to continuous improvement makes her a valuable leader in any organization.
Mark B.
Operations Manager
Mark has 14 years of experience in the Business Process Outsourcing (BPO) industry, successfully managing multiple lines of business, including Billing, Sales, and E-commerce. His career has been marked by a commitment to process improvement and efficiency, leading initiatives that have enhanced support group performance and helped achieve client goals. Mark’s expertise lies in optimizing operations and driving results in a fast-paced environment.
Charene T.
Recruitment Manager
Charene is an accomplished HR professional with extensive experience in Talent Acquisition, Recruitment Analysis, and HR Coordination. With a Bachelor’s Degree in Psychology, Charene has developed a strong foundation in understanding human behavior, which she leverages to excel in the recruitment process. Her career spans over 15 years, during which she has honed her skills in sourcing and interviewing top talent, administering assessments, and managing recruitment documentation. Her proficiency with Applicant Tracking Systems (ATS) and G-Suite tools enables her to efficiently manage the recruitment process while ensuring a seamless experience for both candidates and employers. Charene’s ability to adapt to different industries, combined with her strong communication skills in both English and Filipino, makes her a versatile and dependable professional in the HR field.
Jennefer A.
Accountant and Bookkeeper
Jennefer has been working as an Accounting Specialist for over 24 years. She has worked as a Bookkeeper/Accountant for various US clients since 2008. She is very well versed in the accounting process and has gained expertise in the majority of the accounting applications that small to medium size companies are using nowadays. These accounting applications include Quickbooks, Xero, Zoho, Wave App, FreshBooks, NetSuite, AppFolio, Buildium, and Propertyware.
Mark S.
Senior Recruiter
Mark S. is an accomplished Recruitment Specialist with a robust track record spanning over a decade, dedicated to sourcing, acquiring, and managing top talent across diverse industries. His career is distinguished by a comprehensive expertise in end-to-end recruitment processes, from talent sourcing to onboarding, combined with a deep understanding of candidate management and market trends. His diverse background also encompasses HR Relations, Retention, Timekeeping, Payroll, Sales, Appointment Setting, Customer Service, Technical Support, and Billing, equipping him with a comprehensive skill set to handle multifaceted HR challenges and contribute effectively to organizational growth.
Streamline your process today!
CONNECT WITH OUR EXPERT OUTSOURCING TEAM
Talk to us
Are you ready to streamline your business processes and enhance efficiency? Our experienced outsourcing team is here to assist you! Whether you need an entire call center, dedicated customer service, sales development representatives, bookkeepers, Facebook/Google Ads specialists, graphic designers or any other outsourcing service, we’ve got you covered.
